A Purposeful Beginning
Onyxgap began in 2024 in Los Angeles with a clear idea: make clothing that feels personal, lasts through wear, and doesn’t blend into the crowd. We asked ourselves, “How can we offer pieces that are good-looking, one-of-a-kind, and customizable—without layers of middlemen?”

We chose a Direct-to-Consumer (D2C) approach and sell only through our website. This lets us handle the whole process end to end—from choosing fabrics and sewing to printing, checking quality, and shipping. It also helps keep pricing clear, quality steady, and delivery dependable for every order.

From our workshop near LAX, we run a compact setup designed for speed and flexibility. We keep a small stock of ready-to-ship items while making custom orders on short timelines. The space is simple, the workflow is tight, and the focus is on getting details right.

Our Customers – Style with a Personal Mark
We make clothes for people who like to express themselves. Many customers are into streetwear—easy to wear, full of energy, but still distinct. Others order as friends, couples, or teams looking for matching looks that don’t feel generic. Many shoppers come for meaningful gifts: a shirt with a short message or image that says more than a mass item ever could. We also serve fans of minimal style—good basics, clean lines, and versatile pieces that work every day.

Our Products – Quality as the Foundation, Identity as the Signature
Our core line includes t-shirts, sweatshirts, hoodies, and lightweight jackets. Around these, we add a small set of accessories to round out an outfit.

Ready-to-wear styles feature original graphics released in small drops and kept in stock for quick shipping. Alongside that, our customization service turns a base item into something more personal—add a logo, a graphic, or a note that matters to you.

We hold our materials to practical standards. Cotton-blend tees ~180–200 GSM balance drape and durability; fleece tops ~280–300 GSM add warmth without bulk. Prints are tested for clarity and shape retention through repeated washes. We source blanks and materials from trusted U.S. suppliers, and every design goes through review and fitting before a full run.

Accessories are brought in from reliable partners and finished in-house when needed. You’ll find caps, tote bags, and small add-ons that help complete a look without hopping between brands.

By pairing essential apparel with useful accessories, Onyxgap aims to be a place where personal identity and everyday dressing meet easily.

Production Process & Quality Control
Good results start with good inputs. Every batch of fabric is checked for weight, shrink behavior, and color consistency. For tees we use mid-weight cotton blends; for hoodies brushed fleece 280–320 GSM; and for items that need recovery, blends with a bit of stretch. Accessories come from dependable U.S. and international sources with safety certifications where applicable.

Making and printing happen side by side. We use industrial sewing machines for steady stitching, then choose the right print method for each job—DTG for detailed artwork, screen print for larger runs, and heat-transfer vinyl for bold marks. Keeping these steps close helps line up seams and graphics accurately.

Each piece goes through a hands-on checklist covering seams, threads, print placement, and fabric stretch. For a 50-shirt run, we do multiple pass-throughs—before packing and again after—to catch issues early. Anything not up to standard is pulled and replaced within the same batch. If a customer receives an item that slips through, they can request a replacement or a refund within 7 days.

Custom orders follow a simple path: short design consult (1–2 days), mockup approval, production (about 2–3 days), and an extra check before packing. Care tips are included with every custom piece.

Operations & Customer Experience
Onyxgap is a small team based in Los Angeles, founded in 2024. We keep operations lean so that each order gets proper attention.

Our crew covers design, sewing, printing, quality checks, customer support, and operations. Weekly output includes a mix of small personal orders and group requests. Roles are clear, and everyone helps where needed when things get busy.

Customer support matters. Messages are answered within 24 hours, often sooner via live chat. You can reach us by phone, website chat, or email. For group orders, we can help with color matching and size planning.

Our site uses SSL for secure checkout and supports PayPal, Visa, Mastercard, and Apple Pay. From your account, you can place orders, upload artwork, track packages, and review past purchases.

Shipping is straightforward: in-stock items ship within 24 hours; custom pieces 1–2 business days before dispatch. We ship with USPS for standard service and use UPS/FedEx for faster routes or higher-value parcels. Every package gets a tracking number sent by email and shown in your account dashboard.